Personal security survey to Metro de Madrid users 2019

Between Tuesday 5th and Thursday 7th of November 2019, from 7 a.m.to 10 p.m., we will be carrying out more than 5.000 personal security surveys of Metro de Madrid network users at different stations in order to study the perception of the personal security inside Metro de Madrid.

External customer satisfaction survey of the Parla Tram 2019

On October 17, the Customer Satisfaction Survey campaign of Parla tramway has been carried out. These survey aims to know the degree of satisfaction of users about the services provided by Parla tram, to know the strengths and weaknesses of the system and to improve those aspects required to offer a greater quality service to […]

Capacity count of users in Metro Ligero de Madrid, 2nd wave, 2019

The 16th of October, we ran the capacity count of users in line ML-1, Pinar de Chamartín – Las Tablas, of Light Meters of Madrid that ABACO Market Studies has been carrying out since 2008, twice a year. The basic objective of the study is the control of occupancy of travelers on working days in […]

Study of mobility and demand of Tram of Tenerife 2019

On October 15 we will carry on the 2nd wave of the “Study of mobility and demand of Tram of Tenerife”, whose objective is to know different questions related to the use made of the transport titles, the way to acquire them, the degree of substitution of the car, the degree of satisfaction with the […]

Quality surveys of users of the Metro de Madrid network. Wave 3 2019

Between Monday 7 and Friday 11 October 2019, from 7 a.m. to 10 p.m., more than 12,000 quality surveys have been carried out on users of the Metro de Madrid network at different stations in order to study the perception of the service by Metro de Madrid customers, evaluating different aspects such as accessibility, times, […]

Campaign of occupation control of travellers in rush hour in the lines of EMT 2019

From October 1st until the end of November, our interviewers will be on the bus lines of the EMT, carrying out passenger occupation control during rush hour. Once the information is collected, the matrices of uploaded travelers, passengers down, occupation and time of passing by each stop will be obtained, for the whole measurement and […]

Commissioning of “Fieldwork job of data collection on use of the transport nets within Madrid area 2019”

On August 28th 2019, ABACO Estudios de Mercado was commissioned the contract “Fieldwork job of data collection on use of the transport nets within Madrid Area” for year 2018. This job that will be developed along the year for Consorcio Regional de Transportes de Madrid. The aim is to make a follow up on the […]

Commisionning of works related to control the occupation of travellers in the EMT network of Madrid, in rush hour, in a working day

For the 5th year in a row, ABACO Estudios De Mercado, has been awarded the contract to control the occupation of passengers during peak workdays in Madrid’s EMT network for the year 2019, which will begin in October. This work is part of the surveys carried out by Consorcio de Transportes de Madrid, to collect […]

Quality survey to Metro de Madrid users Fieldwork. Wave 2 2019

Between Tuesday 18 and Thursday 20, June, 2019, from 7 a.m.to 10 p.m., we will be carrying out more than 6.000 quality surveys of Metro de Madrid network users at different stations in order to study the perception of the service by Metro de Madrid customers, assessing different aspects such as accessibility, time, comfort, information, […]

Realization of a user capacity in TFM

On June 13, the “Capacity of passengers on working day in the line operated by Ferroviarios de Madrid” was carried out with the objective of carrying out the control of occupancy of passengers on a working day in this line. This is a field investigation carried out on the line operated by TFM and its […]