Between Monday 17 and Friday 21, April, 2023, from 7 a.m.to 10 p.m., we will be carrying out more than 13.000 quality surveys of Metro de Madrid network users at different stations in order to study the perception of the service by Metro de Madrid customers, assessing different aspects such as accessibility, time, comfort, information, […]
After the review of several processes of the company, Ábaco Estudios de Mercado has been confirmed the Certification in the Standard 1000-2 of the Fundación Más Familia. This document reflects the company’s management and its commitment to Corporate Social Responsibility. In addition, it shows the daily effort made to improve the reconciliation of personal, family […]
On behalf of the ABACO Estudios de Mercados team, we wish you a Merry Christmas and a new year full of success, health and joy, we toast to it and hope that 2023 will bring us many more projects in which to continue collaborating together! Thanks for counting on us for another year.
ABACO Estudios De Mercado will conduct the capacity count of passengers in all stations of the Cercanías network in November 22th , November 25nd and December 13th, in Sevilla, Cádiz and Málaga. This is a field research in the Cercanías lines, with the aim of determine, on an average working day, the volume and structure of Renfe […]
We are currently carrying out field work associated with the study to update the passenger mobility flows of the Madrid-Seville-Malaga Corridor for ADIF, consisting of surveys and gauging of public transport and private vehicle users along the corridor. For this purpose, actions are being carried out in different bus stations (Toledo, Seville, Malaga, Huelva, Cadiz […]
The 26th of October we ran the capacity count of users in line ML-1, Pinar de Chamartín – Las Tablas, of Light Meters of Madrid that ABACO Market Studies has been carrying out since 2008. The basic objective of the study is the control of occupancy of travelers on working days in this line, to […]
On October 25th has been conducted the capacity count of travelers in the Tram of Parla. The objective of this count is to quantify the demand of travelers in the time from 6 in the morning to 10 at night, the period in which 95% of demand is concentrated. Out of this capacity count it is […]
From October 24th to 30th, the campaign of Satisfaction Survey to users of the Málaga Metro 2019 will take place. ABACO Estudios de Mercado has been commissioned this survey for seven in a row. The aim of the survey is to know the opinion of Metro Málaga user regarding the quality of the service offered […]
On 18 and 20 October, the external customer satisfaction survey campaign for the Parla Tramway was carried out. The aim of these surveys is to find out the level of satisfaction of users with the services provided by the Tramway of Parla, in order to know the strengths and weaknesses of the system and to […]
During the month of September a survey was carried out among neighbors and visitors to the city of Segovia to find out the level of citizen satisfaction with the urban cleaning and waste collection services provided in the city, by means of face-to-face surveys. A sample of 1,500 surveys has been proposed, considering a confidence […]
