Citizen Satisfaction Survey on urban cleaning and waste collection services

During the month of September a survey was carried out among neighbors and visitors to the city of Segovia to find out the level of citizen satisfaction with the urban cleaning and waste collection services provided in the city, by means of face-to-face surveys.

A sample of 1,500 surveys has been proposed, considering a confidence level of 95.5% and a maximum total statistical error of 2.5%, representative of the universe at a territorial and temporal level with distribution by neighborhoods/districts and by time periods.