Safety perception and general information surveys in Metro de Madrid 2023

On November 13, 14 and 15, the surveys related to LOT 2: Security Survey (face-to-face), on the perception of personal security among Metro de Madrid users, will be carried out.

In turn, on November 20, 21 and 22, the surveys related to LOT 3: General Information Survey (face-to-face), on the information that Metro de Madrid provides to its customers, and to determine the degree of quality perceived for this aspect of the service, will be carried out.

In both cases, work will be carried out from 7:00 a.m. to 10:00 p.m., to complete a sample of more than 5,800 surveys for each lot.