Projects – Ábaco estudios de mercado

Our experience

Countings

in... Railway net

in... Bus networks

Occupancy Control of passengers in a working day rush hour in EMT net of Madrid
Fieldwork data collection of different transportation networks within Madrid Region
Occupancy control of passengers in a working day rush hour in the intercity bus network of the Community of Madrid

in... Traffic

Traffic studies

Mystery shopping

in… Interurban buses

Analysis on quality service of interurban through Mystery Shopper technique
Analysis of the quality of service in the buses of the company Julián de Castro using the mystery customer technique

in… Light railway

Analysis on quality service offered by MLO related to customer service through Mystery Shopper technique

in… other ways

Analysis of the quality of the service offered by the taxi service and VTC vehicles in Seville

in… tram

Research through Mystery Client technique to gather information about personnel of Parla Tram (drivers, inspectors, customer service and PCC operators)

Surveys

in... Transport means

on... Mobility

on... Quality / Satisfaction

other Interviews

Otros trabajos

Otros trabajos

on...the field of mobility

Outstanding projects

Opinion study on the quality of service in interurban and urban transport in the municipalities of the Community of Madrid
Year: 2020-21
Client: Consorcio Regional de Transportes de Madrid
Fieldwork data collection of different transportation networks within Madrid Region
Year: 2011-2013-2014-2015-2016-2017-2018-2019-2020 (*experience previous to 2015 corresponds to jobs developed as TEMA GRUPO CONSULTOR fieldwork department)
Client: Consorcio Regional de Transportes de Madrid
Count of “in” and “out” passengers in RENFE Commuter Train
Year: 2008-2009-2010-2011-2012-2016-2017-2018-2019-2021 (*experience previous to 2015 corresponds to jobs developed as TEMA GRUPO CONSULTOR fieldwork department)
Client: Renfe Viajeros

Clients

From either Tema Grupo Consultor as well as directly, we work with clients such as: