Fieldwork associated with the previous study of the needs and alternatives for the metropolitan transport service of Logroño
Year: 2018
Mode: City buses
Client: Iplan
Final client: Gobierno de La Rioja
Goals:
The aim of the work is to obtain service assessment data and to obtain the number of passengers per stop of the Logroño metropolitan service.
Job description:
The work carried out by ABACO consists of the application of a satisfaction survey on board the buses on the 8 urban lines over 4 hours of the service on a working day, so that users can evaluate different aspects of the service in order to detect the most problematic points on which a solution can be offered and suggest possible improvements that could be made. At the same time, a capacity survey is carried out on board the buses in the same period, so that results can be obtained on the use of each of the stops. A total of 244 surveys are obtained. The deliverable consists of a coded and purified database, for subsequent processing and exploitation by the client.