Between November 6th and 10th, our surveyors will be in Segovia to find out the satisfaction of the users in relation to the service provided by the Segovia’s urban bus company. The surveys will be carried out on board the different lines between 7:30 and 22:30 throughout the week in order to find out the […]
On 24 and 26 October, the external customer satisfaction survey campaign for the Parla Tramway was carried out. The aim of these surveys is to find out the level of satisfaction of users with the services provided by the Tramway of Parla, in order to know the strengths and weaknesses of the system and to […]
ABACO’s will is to perform its work with quality and that is why we are pleased to have updated and extended the certifications of the corresponding ISO 9001 and 14001 Standards. We always try to conduct our business in a sustainable and transparent manner. In addition, we strive to ensure that our principles are respected […]
From October 23rd our surveyors will be conducting satisfaction surveys of users of the intercity passenger transport service of Avanza’s concessions in the Community of Madrid. The purpose of the study is to carry out surveys to find out the satisfaction index of regular users of the service for the year 2023. For this purpose, […]
On October 19, passenger gauging was carried out in Metro Ligero Oeste. The purpose of the gauging study is to know the number of passengers boarding and alighting at each of the stations or stops that make up the Light Railway network, ML2 and ML3, on an average working day in October 2023.
The 18th of October we ran the capacity count of users in line ML-1, Pinar de Chamartín – Las Tablas, of Light Meters of Madrid that ABACO Market Studies has been carrying out since 2008. The basic objective of the study is the control of occupancy of travelers on working days in this line, to […]
On October 17th has been conducted the capacity count of travelers in the Tram of Parla. The objective of this count is to quantify the demand of travelers in the time from 6 in the morning to 10 at night, the period in which 95% of demand is concentrated. Out of this capacity count it is […]
Between Monday, October 2 and Friday, October 6, 2023, from 7:00 am to 10:00 pm, we will be conducting more than 13,000 quality surveys to users of the Metro de Madrid network in different stations, in order to study the perception of the service by Metro de Madrid customers, assessing different aspects such as accessibility, […]
During the first week of October, ABACO has carried out a fieldwork campaign associated with the study on urban logistics in San Sebastian (Urban Distribution of Goods or DUM study). To this end, surveys will be carried out among passers-by, users of loading and unloading spaces and an analysis will be made of the occupation […]
As part of the informative study of the railway connection between the Santa Justa station and the Seville airport, ABACO has carried out a traffic gauging campaign using portable automatic gauging systems (video gauging and gauging with pneumatic tubes), as well as a survey campaign of private vehicle and public transport users accessing the airport. […]
