On April 8, 9, 10, 11, 15, 16 and 17, from 7:00 a.m. to 10:00 p.m., more than 13,000 quality surveys were carried out among users of the Metro de Madrid network at different stations, in order to study the perception of the service by Metro de Madrid customers, evaluating different aspects such as accessibility, […]
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On behalf of the entire ABACO team, we thank you for the trust you have placed in us for another year, which makes us continue to improve and grow day by day. For 2024 we only ask for many more things to tell (and count)! And we wish you a Merry Christmas and a new […]
Between November 27 and 30, a study will be carried out to characterize the demand for public transport and to obtain the OD matrix of the trips made on Metro Ligero on weekdays. The field work will consist of carrying out 3,500 origin-destination surveys to users of the ML2 and ML3 lines of Metro Ligero […]
ABACO Estudios De Mercado will conduct the capacity count of passengers in all stations of the Cercanías network in November 21st, November 23nd and November 28th, in Sevilla, Cádiz and Málaga. This is a field research in the Cercanías lines, with the aim of determine, on an average working day, the volume and structure of Renfe […]
On November 13, 14 and 15, the surveys related to LOT 2: Security Survey (face-to-face), on the perception of personal security among Metro de Madrid users, will be carried out. In turn, on November 20, 21 and 22, the surveys related to LOT 3: General Information Survey (face-to-face), on the information that Metro de Madrid […]
On November 6 and 7 we will be conducting a survey for the study of the induction of the Transport Season Ticket subsidy from September 2022, with the aim of knowing the effects of the subsidy of the Season Ticket on the Public Transport System. For this purpose, surveys will be carried out at interchanges […]
From November 6th to 12th, the campaign of Satisfaction Survey to users of the Málaga Metro 2023 will take place. ABACO Estudios de Mercado has been commissioned this survey for eight years in a row. The aim of the survey is to know the opinion of Metro Málaga user regarding the quality of the service […]
Between November 6th and 10th, our surveyors will be in Segovia to find out the satisfaction of the users in relation to the service provided by the Segovia’s urban bus company. The surveys will be carried out on board the different lines between 7:30 and 22:30 throughout the week in order to find out the […]
On 24 and 26 October, the external customer satisfaction survey campaign for the Parla Tramway was carried out. The aim of these surveys is to find out the level of satisfaction of users with the services provided by the Tramway of Parla, in order to know the strengths and weaknesses of the system and to […]
