Customer satisfaction surveys in Segovia’s city buses

Between November 9th and 13th, our surveyors will be in Segovia to find out the satisfaction of the users in relation to the service provided by the Segovia’s urban bus company. The surveys will be carried out on board the different lines between 7:30 and 22:30 throughout the week in order to find out the strengths and weaknesses of the system and to be able to improve those aspects necessary to offer users a higher quality service.