Satisfaction surveys to users of interurban transport in Madrid 2023

From October 23rd our surveyors will be conducting satisfaction surveys of users of the intercity passenger transport service of Avanza’s concessions in the Community of Madrid. The purpose of the study is to carry out surveys to find out the satisfaction index of regular users of the service for the year 2023. For this purpose, face-to-face surveys will be carried out at the main headboards of the lines of each concession to be investigated, at interchanges and also on board the different lines.