Quality surveys to users of the Metro de Madrid network. Wave 2 2023

Between Monday, October 2 and Friday, October 6, 2023, from 7:00 am to 10:00 pm, we will be conducting more than 13,000 quality surveys to users of the Metro de Madrid network in different stations, in order to study the perception of the service by Metro de Madrid customers, assessing different aspects such as accessibility, times, comfort, information, etc. …..

This work consists of 2 waves. The first part was carried out in April of this year.