Quality survey to Metro de Madrid Users fieldwork

Between Monday 22 and Friday 26 2018, from 7 a.m.to 10 p.m., we will be carrying out more than 12.000 quality surveys of Metro de Madrid network users at different stations in order to study the perception of the service by Metro de Madrid customers, assessing different aspects such as accessibility, time, comfort, information, etc……

This job consists of 3 waves. The first wave was conducted in March and the second one in June this year.