Capacity count of users in Metro Ligero de Madrid, 2021

The 17th of November, we ran the capacity count of users in line ML-1, Pinar de Chamartín – Las Tablas, of Light Meters of Madrid that ABACO Market Studies has been carrying out since 2008. The basic objective of the study is the control of occupancy of travelers on working days in this line, to […]

Travellers capacity count in Parla Tram 2021

On November the  11th is being conducted the capacity count of travelers in the Tram of Parla. The objective of this count is to quantify the demand of travelers in the time from 6 in the morning to 10 at night, the period in which 95% of demand is concentrated. Out of this capacity count it […]

External customer satisfaction survey on the Parla Tram 2021

On 2 and 4 November, the external customer satisfaction survey campaign for the Parla Tramway was carried out. The aim of these surveys is to find out the level of satisfaction of users with the services provided by the Tramway of Parla, in order to know the strengths and weaknesses of the system and to […]

Surveys to capture demand for the new access through Gran Vía to Sol Station

After the opening of the subway connection of the Sol Cercanías station with the Gran Vía metro station, ABACO market studies has collaborated with RENFE in conducting a study to find out how demand is being captured, what is the real transfer of passengers, both from Cercanías stations that have changed their travel pattern and […]

Satisfaction survey to the users of Metro de Málaga 2021

Since October 25 is being carried out the campaign of satisfaction surveys to users of Metro de Málaga 2020, which ABACO Market Research conducted for Metro de Málaga for the sixth consecutive year. The aim of the study is to know the opinion of users of Metro de Málaga regarding the quality of service offered […]

Opinion study on the quality of service in interurban and urban transport in the municipalities of the Community of Madrid 2021

Today, Monday 27 September we began conducting surveys on the user’s opinion on the quality of services offered on the regular road passenger transport network of Interurban and Urban Lines in the Community of Madrid. Over the next few weeks we will be conducting 13,500 surveys distributed among the various concessions providing service on the […]

Study to determine the average distance of trips made with CRTM season tickets on the long-distance bus network (VAC).

During the month of June 2021 ABACO Estudios de Mercado has carried out a study for the CRTM whose objective is to determine the origin-destination matrix and, as a consequence, the average fare of the trips made with the different transport passes marketed by the CRTM in the long-distance bus network (VAC) included in the […]

(Español) Comienzan los trabajos de campo del PMUS de Ames

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(Español) Encuestas de percepción del autobús urbano en Bilbao

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Measurements of passenger occupancy control in urban and interurban buses in Madrid are resumed

Once normality has been recovered after the “Filomena” storm that has accompanied us the first days of the year, we resume the passenger occupancy control measurements both in the urban bus lines of the EMT and the different lines of the intercity buses of Madrid, carrying out the passenger occupancy control at rush hour. When […]