METRO DE MÁLAGA RECEIVES A RATING OF 8.9 ON TEN ACCORDING TO THE SATISFACTION SURVEY

 

The survey of satisfaction of users of Metro de Málaga, carried out on a sample of 1,402 individuals, confirms that Metro de Málaga obtains an outstanding rating among its users. In the study, conducted from May 8th to 14th, 2017, an effective total sample of 1,402 interviews was obtained, which implies a sampling error of 2.6% for a confidence level of 95%.

Please find here under the survey technical specifications

Technical Card
Title: “Estudio de Satisfacción de los usuarios de Metro de Málaga. Año 2017”
Fieldwork period: From May 8th to 14th, 2017
Universe: Metro Málaga users
Sampling: Random stratified sampling
Sample size: 1.402 interviews
Sampling error: 2,6%

 

Please clichk the links to fo to the press released by Metro Málaga including all information about the survey and how it has been shown by media:

Metro de Málaga consolida la valoración global de su servicio y alcanza una calificación cercana al sobresaliente

Metro de Málaga recibe una calificación de 8,9 sobre diez según una encuesta de satisfacción a usuarios

Los usuarios dan al metro de Málaga un sobresaliente